Boards, Funders: Hold Your Nonprofit Leaders Accountable.

Image: scottchan / FreeDigitalPhotos.net

I was reading an article by Paul Connolly, in the Stanford Social Innovation Review. In the article, Connolly discusses how some people propose that the best thing you can fund in a nonprofit is the fundraising arm of the organization.  Connolly suggests that tactic is short-sighted:

This evidence is consistent with other research on nonprofit organizational performance that TCC Group has conducted over the past few years. When we analyzed the results of almost 700 nonprofits nationwide that had taken the Core Capacity Assessment Tool survey, and then, through regression analysis, identified the key drivers for those that scored highest on financial sustainability, we determined that fundraising capacity was indeed a substantial factor—but predominantly when combined with robust internal leadership and programmatic learning (see “The Sustainability Formula” report). Likewise, our study last year of 263 nonprofits in Los Angeles County for the Weingart Foundation (see “Fortifying L.A.’s Nonprofit Organizations”) found that fund-development capacity-building tended to lead more to individual knowledge and motivation, while organizational assessment, strategic planning, and board leadership development were more likely to result in institutional change. Fundraising capacity is essential—even a nonprofit with the highest impact programs will not last without it—yet it needs to happen in conjunction with solid leadership and organizational learning.

I think he is completely right.  I will continue to preach that, first and foremost, Boards and Funders need to hold their nonprofit leaders accountable.  You should demand greatness from your Chief Executive.  If you do not – and do not have measures in place to evaluate his or her greatness – then you are doing a disservice to your mission.

So, what should you expect and how should you measure it?  You should look for 5 things:

  1. Program outcomes – how effective is your program?  Is your organization fulfilling your mission and are you achieving your service goals?
  2. Budget results – Is your organization growing in its revenue capacity, do you have at least 6 months operating reserves?  Are you comfortable with the financial management of the organization? What are other investors saying about your service?
  3. Organizational culture – What is the real culture inside the organization?  Are employees engaged and doing what they do best EVERY day?
  4. Strategic Direction – is your leader a visionary?  Is he/she constantly evaluating the environment and responding without being distracted by the latest idea and losing focus? Is he/she ambitious, yet reasonable?
  5. Leadership Development – is your leader investing in his/her own continued learning and professional development as well as that of the board and staff?  What is your chief executive doing to continue to learn and grow as a leader?  How specifically is your leader professionally developing the leadership team and staff.  What great board development is your chief executive bringing to the table?

I have worked with a lot of nonprofit executives over the years, and I am sorry to say that too few are great chief executives, some are very good and too many are not good.  There are many executives that I have really liked and truly believe their heart is in the right place but are not meant to be the Chief.  There are others I have met who could be really good and move to great if they were evaluated properly, told the truth, given the proper professional development they need and then held accountable.

So, are you holding your Chief Executive accountable?

What Are Your Talents?

I am doing some work helping a local nonprofit organization transform their culture.  One of the development tools I am using with them is based on one of my favorite management books First, Break All the Rules, by Marcus Buckingham and Curt Coffman.  I so appreciate that the messages they deliver are not just based on an idea but steeped in research of studying the best managers.  In addition, they give you real tools that you can incorporate to help build you, your management team, and your entire organization into a great organization.  I recently purchased Strengths Finder 2.0, by Tom Rath.  This book helps you understand the importance of talents, and personally identify your own talents through the online assessment.  I took the assessment and was not surprised.

My Top 5 Themes:

 I am Strategic – especially talented in creating alternative ways to proceed, quickly spotting relevant patterns and issue.

I am an Arranger – especially talented in figuring out how all of the pieces and resources can be arranged for maximum productivity; organized but flexible.

I am a Maximizer – especially talented in focusing on strengths as a way to stimulate personal and group excellence; transforming something strong into something superb.

I am Responsible – especially talented in taking ownership of doing what I say I will do.

I am Futuristic – especially talented in being inspired by future possibilities and inspiring others with that future vision.

What is great about this exercise is that it can give you the real data about your talents which you can then relate to others.  Once you really know your strengths you can be great at what you do, provided you are doing that which you are most talented.

So, are you building on your strengths or trying to fix your weaknesses?  At your organization, do your leaders/managers have the opportunity to do what they do best every day?

Something’s Gotta Give.

 Wow it has been a jam-packed couple of months.  I have learned that when my schedule is overloaded and something has to go, for me, it was the blog.  I am about to explain- not whine- about what took my time. 

Along with serving as a full-time interim executive director for a Foundation, I am also enrolled in graduate school three nights a week, and am currently involved in two consulting projects.  I am loving what I am doing, but am challenged to get it all done.  I hope you will hang in there with me because when the schedule opens up, I will definitely blog more.

For now, I will make a quick suggestion:  read the book Creating Your Best Life, by Caroline Miller.   She is teaching one of my classes, and she is fantastic.  She recently made an appearance on the Fox morning news show.  If you want some tips and techniques about how to develop better performance in your work, or organization, you should contemplate positive psychology. That’s her message in a nutshell – but you will learn much more by reading the book.

Are you happy because you are successful; or do you become successful because you are happy?

More Good News About Being 40

I follow Penelope Trunk’s blog for a couple of reasons:  First, she is funny.  Second, she sometimes offers useful career information.  That didn’t really sound quite right – I cannot emphasize enough how funny she is to read.  I ran across this gem the other day and thought you might like it.  Also, I am taking her advice about occasionally just lifting an article and giving proper credit.  So, here is the lifted article.  I hope you enjoy it as much as I did.

From the Penelope Trunk’s Brazen Careerist:  

Whatever you earn at age 40 is likely to be the top of your earning potential. This is one of a gazillion things I’ve learned from talking with Al Lee, the director of quantitative analysis at PayScale.

Al’s data, which is based on the careers of college graduates, is basically that the salary curve for most people in their 20s is very steep. Then it starts to flatten in the 30s, and then you get into the land of the 3% raise. In real dollars, those 3% raises are not actually raises, they are just keeping up with inflation.

The information is grim. But here are some things you can do with it:

1. Go where the men are. To be precise, pay tops out at age 38 for women ($61K) and age 45 for men ($95K). But the difference, according to PayScale data, is not due to unequal pay for equal work. Rather, the difference is that women choose lower paying careers, and women are more likely to take time out of the workforce for kids. So the first thing you can do to prevent your salary from flat-lining is choose a career that men dominate. But it’s not just about industry—it is also about influence. Stick to line-management positions rather than support roles. For example, skip human resources and go to supply chain management.

2. Rewrite your resume. If you’re at the beginning of your career, focus on accomplishments rather than responsibilities. This makes you look like you’re in a higher pay bracket so you will get larger salary increases. If you’ve been in the workforce for a while, cut anything that is more than 15 years old, including the date of your college graduation. Al says that there is no premium paid for two decades of experience because jobs change so quickly that long-gone experience is not particularly relevant.  And because age discrimination creates a sort of penalty for more than 15 years of experience. So just leave it off. (Good resume editing tips here, at Quint Careers.)

3. Be a lawyer. Have I ever given this advice before? I don’t think so. Even the American Bar Association reports that law school is a ripoff. But I’m open to counter-arguments—Al says that the only profession where your pay increases after 20 years is in law. Because laws change very slowly, especially procedural law, and so much of being a good lawyer is your on-the-job training.

4. Specialize. By your mid 30s, if you don’t have a specialty, it’s hard to get your salary into the next bracket. You earn more money if your talents are more scarce. (Here’s some information about how to specialize.) Also, don’t give up hope if you have no idea what you’re doing in your mid-20s. As long as you figure things out by the time you’re 30, you will get a premium for 15 years of experience before your salary stops rising.

5. Buy a house assuming you won’t get a raise. Ever. When it comes to houses in the U.S., the average age of a first-time buyer is 33. So people go through their 20s gaining super-high raises, and then people buy a house in their mid-30s with the assumption that the raises will continue. In fact, though, you should buy a house preparing for your real income to remain unchanged until age 55, when it is likely to go down.

6. Recognize your limitations. People eventually start to realize that they are not going to get to the very top. They see that only one out of 100 web designers is the director, and only one out of 50 directors is a VP. Al calls this the funnel effect, and he says many people recognize this and start to trade time for money; people see that chasing the increasingly smaller raises is not as fulfilling as doing a wide range of other things with their time.

7. Focus on maintenance. Most people in their 40s have a lot going on. Taking care of aging parents, young kids, community organizations—all these jobs are falling on people in their 40s, which means it’s not a good time to be trying also to leverage one’s highest earning power. So instead of killing yourself trying to earn more and more, be realistic and go into maintenance mode.

One of the most common but least-talked about career moves is to get to a relatively high spot and then see how much you can cut back in terms of effort and still maintain that level of salary and/or prestige. This seems like a reasonable strategy for a wide range of people. So do small experiments with cutting back early in your career because creating enormous efficiencies takes practice. And a nose-to-the-grindstone work ethic is not the training you need for this type of change.

 

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My First Guest Blogger Gig

A highlight in a new blogger’s career comes when she is asked to guest blog.  For me, that momentous occasion happened this week.  As you can tell, I am super excited about having been asked to guest blog for the San Antonio Area Foundation.  My cool new friend, Laura Carter from the Area Foundation, invited me to hear a guest speaker and tell my readers what I thought.  It was a great experience.  Colonel Sutherland was an incredible speaker and what the Area Foundation has facilitated through TRIAD  (Texas Resources for Iraq-Afghanistan Deployment) is really fantastic.  So please read my guest blog: In Support: What We Can Do For Our Veterans.